Amazing Business Radio

Publicly listed emails

cindy@hyken.com

stephanie@hyken.com

Looking for the right person? Join Podseeker to find direct host and producer contacts and manage your podcast outreach.

Human Judgement in the Age of AI Featuring Rachel Orston

October 13, 2026

Why Customer Feedback, Trust, and Human Decision-Making Matter More than Ever Shep interviews Rachel Orston, Chief Customer Officer at Instructure. She talks about how human judgment and transparent feedback loops are competitive advantages in an AI-driven world. This episode of Amazing Business Radio with Shep Hyken answers the following questions and more:   How do companies build trust through customer feedback? Why is human judgment important in customer service? How shoul...

How Memberships Create Customer Loyalty and Retention Featuring Jeff Helfgott

October 06, 2026

Turn Every Customer Interaction into a Longterm Relationship  Shep interviews Jeff Helfgott, CEO of Boardroom Salon for Men. He talks about how businesses can transform customer transactions into long-term loyalty, drive recurring revenue, and elevate the customer experience.  This episode of Amazing Business Radio with Shep Hyken  answers the following questions and more:    How can a membership model improve customer loyalty and retention?  How do membership pro...

How to Operationalize Customer Retention Featuring Ed Howie

September 29, 2026

Six Essential Realities for Winning Lifelong Customers  Shep interviews Ed Howie, Founder & CEO of Lifelong Customers®. He shares how to keep customers coming back for life by training frontline employees to deliver consistent service and building a simple system focused on retention instead of acquisition.  This episode of Amazing Business Radio with Shep Hyken answers the following questions and more:    What is the difference between customer service and customer reten...

Doing CX Right: Scaling Business Revenue & Winning Customer Hearts · Medium booking difficulty · 1,000 - 10,000 listeners

The Agile Brand with Greg Kihlström® | What CMOs Need to Know About Marketing Technology, AI & CX · Medium booking difficulty · 1,000 - 10,000 listeners

Get Out of Wrap - Contact Centre Chat · Medium booking difficulty · 1,000 - 10,000 listeners

Marketing Trends · High booking difficulty · 1,000 - 10,000 listeners

How do I get in touch with Amazing Business Radio?

Amazing Business Radio is hosted by Shep Hyken. Its publicly listed emails are cindy@hyken.com and stephanie@hyken.com. For guest bookings, the host or producer is usually the best person to reach. Podseeker helps you find direct host and producer contacts and pitch from your own inbox.

What is the email for Amazing Business Radio?

The publicly listed emails for Amazing Business Radio: cindy@hyken.com and stephanie@hyken.com.

How many listeners does Amazing Business Radio have?

Podseeker estimates Amazing Business Radio reaches 1,000 to 10,000 listeners per episode. Only the publisher has exact numbers.

Who is an ideal guest for Amazing Business Radio?

Amazing Business Radio typically books industry leaders. Typical guest background: Senior executives, chief customer or experience officers, business founders, bestselling or established business authors, keynote speakers, and recognized experts in customer service, customer experience, employee engagement, AI, or behavioral science. Common among recent guests: Executive leadership at a major company; Founded or led a business in a relevant field; Published a business book. Recent guests include Clifford Hudson, Keith Farley, and Bob Rogers.

How hard is it to get booked on Amazing Business Radio?

Medium. Guests usually need solid credentials in the topic and an idea that fits the show.

What topics does Amazing Business Radio cover?

Recent episodes cover Business, Customer Experience, Customer Service, Employee Engagement, and Artificial Intelligence. Pitch an idea tied to one of these topics and mention a recent episode.