SUPPort

Frequently Asked Questions

Straight answers for PR professionals running thoughtful podcast outreach. If you don’t see your question here, you can always contact us.

The Podseeker Workflow

How is Podseeker different from a podcast database?

Podseeker is built around getting a client booked, not just finding shows. Start with your client: create a profile with their expertise and speaking topics, and Podseeker recommends podcasts ranked by Client Fit.

Recommendations surface very high-fit podcasts, and in our measured outreach data, pitches to very high-fit podcasts booked at 6.2%, compared with 3.3% across all pitches. These are observed results, not guarantees (methodology →).

Then pitch the shows you choose as a campaign for that client, with personalized drafts, scheduled sending, replies, and follow-ups in one place. You can also search the full database and build media lists.

How does Podseeker recommend podcasts for a client?

Add your client's expertise, audience, and speaking topics. Podseeker's proprietary matching ranks podcasts by Client Fit and recommends high-fit shows. The Podseeker plan includes up to 200 recommendations a month.

Recommendations surface very high-fit podcasts, and pitches to very high-fit podcasts booked at 6.2%, compared with 3.3% across all pitches, in our measured outreach data. These are observed results, not guarantees (methodology →).

What is Client Fit?

How well a client fits a specific podcast, compared with the show's usual guests, from very low to very high, with a one-sentence reason. Every recommendation and AI-drafted pitch shows it. Pitches to very high-fit podcasts booked at 6.2%, compared with 3.3% overall.

How do I raise my client's fit?

Strengthen the client's profile. Podseeker rates each profile and suggests what to add. Recognition from someone else does the most: an award or ranking, media coverage or speaking, a book. A title alone rarely helps. New recommendations and pitches use the updated profile.

Is Podseeker meant for mass or high-volume outreach?

No. Podseeker is built for relationship-driven PR work, not spray-and-pray automation. You review every pitch before it sends.

Campaigns send at most 100 emails a day, spaced at least five minutes apart, to protect your sender reputation and your client's name. Most teams run a campaign for each client, and you can still pitch one podcast at a time.

Can my team or assistant use Podseeker?

Yes. Podseeker supports team access with shared visibility across:

- Media lists
- Pitch history
- Follow-up status

This makes it easy to collaborate with teammates or virtual assistants while avoiding duplicate outreach.

Need to keep a client to yourself? The client's manager or an admin can make it private, so only its manager and your admins see it, its recommendations, and its pitches and campaigns. Teammates and assistants can still search and build lists.

Pitching & AI Assistance

Will AI change my writing or make pitches sound robotic?

No. Podseeker starts from your templates and your words. AI is used to adapt context, personalize details, and refine phrasing, not to replace your voice. You always review and approve every pitch before it's sent.

Do emails send automatically?

No. Nothing is ever sent without your explicit review and approval. Podseeker is designed to support thoughtful outreach, not surprise automation.

Can I pitch one podcast at a time?

Yes. You can pitch:

- One podcast manually
- Small batches
- Larger lists when you’re ready

All workflows are supported without forcing you into campaigns.

Can I include links in my pitches?

Yes. Any URLs included in your templates or client profile (for example {{client website}}) are sent as clickable links, just like a normal email.

Podcast Data & Accuracy

How does Podseeker check its data?

Podseeker's contacts come from public sources and our own research: podcast websites, social profiles, podcast feeds, and our data team. Every show's feed and episodes are checked daily, and contacts, recent guests, and booking intelligence are refreshed regularly. Shows can't pay to be listed or ranked, and hosts can ask us to correct a listing through our contact form. How Podseeker checks its data →

How accurate are listener estimates?

Listener estimates are per-episode estimates based on multiple public and proprietary signals. No platform has exact listener counts, so use them to compare shows and prioritize, alongside relevance and fit.

What does “verified contact” mean?

A verified email has passed Podseeker's deliverability checks. Podseeker researches host and producer contacts beyond generic RSS addresses, and when a podcast has no usable email, the Podseeker plan includes 100 concierge contact lookups a month by our data team. Not every contact is verified; each record shows its own status.

How accurate are Podseeker's podcast contacts?

Podseeker publishes the outcome, not just the process: of 5,909 customer pitches sent May 27 to August 20, 2026, 2.30% hard-bounced, counting every address customers pitched, not only contacts Podseeker supplied. Accuracy also means reaching the right person, so each contact shows a role, such as host, producer, or booker, and a confidence level, with the best pitching contact first. When customers ran contact enrichment on 1,722 hard-to-reach shows, it found a named person's email for 63.9% of them. See the outreach benchmarks for the method.

Can I listen to episodes before pitching?

Yes. You can preview recent episodes directly in Podseeker to understand a show’s tone, topics, and guest style before reaching out.

Follow-Ups & Inbox Management

How is this different from managing outreach in my email inbox?

Your inbox shows messages. Podseeker shows decisions and next steps. Each pitch has:

- A clear status
- A visible next action
- Full conversation context

This makes it easier to move pitches forward without inbox anxiety or forgotten follow-ups.

Do follow-ups stop automatically if someone replies?

Yes. Any scheduled follow-ups are automatically canceled when a real reply comes in, so you never follow up on an active conversation by mistake.

What if a show isn’t ready to book yet?

You can snooze the pitch and return to it later. This lets you respect timing while keeping full context and history intact.

Email Integration & Security

What email permissions does Podseeker require?

Podseeker connects to Gmail or Microsoft 365 using each provider’s official OAuth process. We request permission to:

- Send emails you create in Podseeker
- Detect replies to those emails
- Display your sender name and address correctly

Podseeker does not read your general inbox, spam folder, drafts, calendar, contacts, or unrelated emails.

Is it secure to connect my email?

Yes. Podseeker uses official Google and Microsoft APIs and has passed required security reviews - we're CASA-certified. We only track messages related to pitches you send through the platform.

CASA stands for Cloud Application Security Assessment. It's a yearly security review Google requires for apps that connect to Gmail - so your inbox isn't opened up to just anyone. An independent security firm checks how Podseeker protects your mailbox: what we can access, how that data is handled, and what gets removed when you disconnect. Passing this review is how Podseeker becomes CASA-certified. More details here →

Plans, Trials & Billing

How does the free trial work?

Podseeker offers a 3-day free trial. A credit card is required to start the trial, but you won't be charged if you cancel before it ends. CSV exports become available when the paid subscription begins.

What counts as a pitch?

One pitch is one podcast for one client, and everything it takes to land it is included. It counts once when it's created: a draft Podseeker writes for you, or an email you write yourself and send or schedule. Editing it, sending it to up to 5 people (such as the host and producer), follow-ups, replies, and Try a different email don't count again. A bounced first email gives the pitch back; deleting a pitch doesn't. A long back-and-forth with one show still counts as a single pitch.

Can I change my plan or cancel anytime?

Yes. Podseeker is a month-to-month subscription at $99 a month. You can cancel anytime from Billing; cancellation takes effect at the end of your current billing period. For more seats or volume, contact us.

How do I manage billing and invoices?

All billing is handled through Stripe. You can update payment details and download invoices from your account settings.

Data Licensing & Partnerships

Do you offer podcast data for platforms or internal tools?

Yes. We offer a separate data licensing product for companies that need access to a continuously updated podcast dataset for their own platform or research. For details or a sample, contact us and select “Data Partnerships.”