Get Out of Wrap - Contact Centre Chat

Publicly listed emails

martinteasdale@outlook.com

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#270 - Matt Jarvis - From the Premier League to Business - shared Insights & Lessons - bought to you by Betr Outsourcing

October 02, 2026

For this episode of Get Out of Wrap I sat down with ex - Premier League Footballer Matt Jarvis.A career that took in Gillingham, Wolves, West Ham, Norwich and an England cap is amazing and so are the stories and insights Matt shares.Now Matt is a mentor, pundit, speaker, business partner and through it all, as you will hear, is a lovely human with a passion to help others.Through working with Betr Outsourcing Matt is seeing our industry from the inside and meeting & working with the teams...

#269 – Why Outbound Is Dead: Susan Terry (Alvaria) on the Rise of Proactive Customer Outreach Podcast Description

August 14, 2026

Susan Terry, SVP and Head of Product at Alvaria, joins Get Out of Wrap for a wide-ranging conversation about the death of "outbound" and the rise of proactive customer outreach. Drawing on decades spent leading product transformation across the graphic arts, advertising, and contact center industries, Susan explains why she believes the language we use — outbound vs. outreach — reveals a deeper shift in how businesses should think about customer experience.She unpacks how Alvaria wa...

#268 - What if leadership didn't need a leader - Danny Wareham

August 07, 2026

Here's a Spotify description for this episode:#268 - What if leadership didn't need a leader? - Danny WarehamWhat if the best leaders are the ones who know how to get out of the way? In this episode, Martin sits down with psychologist, coach, and author Danny Wareham to unpack his book Constellation and the radical idea behind it: that culture — not a single person — can carry the weight of leadership.Danny shares the research behind the book, born out of studying agile project teams ...

How do I get in touch with Get Out of Wrap - Contact Centre Chat?

Get Out of Wrap - Contact Centre Chat is hosted by Martin Teasdale. Its publicly listed email is martinteasdale@outlook.com. For guest bookings, the host or producer is usually the best person to reach. Podseeker helps you find direct host and producer contacts and pitch from your own inbox.

What is the email for Get Out of Wrap - Contact Centre Chat?

The publicly listed email for Get Out of Wrap - Contact Centre Chat: martinteasdale@outlook.com.

How many listeners does Get Out of Wrap - Contact Centre Chat have?

Podseeker estimates Get Out of Wrap - Contact Centre Chat reaches 1,000 to 10,000 listeners per episode. Only the publisher has exact numbers.

Who is an ideal guest for Get Out of Wrap - Contact Centre Chat?

Get Out of Wrap - Contact Centre Chat typically books industry leaders. Typical guest background: Senior contact-centre or customer-experience practitioners, technology and transformation executives, leadership authors, psychologists, coaches, and consultants with substantial hands-on expertise or a distinctive point of view. Common among recent guests: Senior leadership in contact-centre, customer-experience, or customer-technology organizations; Authorship of relevant business or leadership books; Recognition through industry awards, judging, or other professional achievements. Recent guests include Susan Terry, Danny Wareham, and James Revell.

How hard is it to get booked on Get Out of Wrap - Contact Centre Chat?

Medium. Guests usually need solid credentials in the topic and an idea that fits the show.

What topics does Get Out of Wrap - Contact Centre Chat cover?

Recent episodes cover Business, Contact Centers, Leadership, Customer Experience, and Artificial Intelligence. Pitch an idea tied to one of these topics and mention a recent episode.