You Should Know

Publicly listed emails

wrkdefined@gmail.com

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Assessing Skills One at a Time Is Costing You Better Hires

August 26, 2026

Most hiring assessments break communication, empathy, active listening, and problem-solving into separate scores. The problem is that frontline employees don’t use those skills separately. They use them together during real conversations with customers. HiringBranch takes a different approach. Candidates respond to open-ended scenarios using their own voice or writing, giving employers a better look at how they would actually handle the job. In this episode, Assaf Bar-Moshe talks about new ...

AI Adoption Is the Wrong Metric: Measure Work Outcomes Instead with John Phillips ServiceNow

August 25, 2026

AI adoption should not be measured by how many employees use a tool. It should be measured by whether work gets completed faster, more simply, and with better outcomes. In this episode, John Phillips, Group Vice President of Employee Experience at ServiceNow, explains why employee experience depends on the complete value exchange between people and organizations, including the software and workflows employees use every day. Employee engagement is often reduced to satisfaction scores, survey...

Why Fear-Based Leadership Fails: Building Trust in Remote Teams with Tony Jamous

August 18, 2026

Fear-based leadership rarely announces itself as fear. It shows up as control, surveillance, short-term decision-making, and the belief that people cannot be trusted unless someone is watching them. In this episode, the founder and Executive Chairman of Oyster explores why outdated leadership models continue to survive, how remote work exposes the difference between trust and control, and what leaders must change to build healthier, more effective organizations. The conversation moves beyond...

How do I get in touch with You Should Know?

You Should Know is hosted by William Tincup and Ryan Leary. Its publicly listed email is wrkdefined@gmail.com. For guest bookings, the host or producer is usually the best person to reach. Podseeker helps you find direct host and producer contacts and pitch from your own inbox.

What is the email for You Should Know?

The publicly listed email for You Should Know: wrkdefined@gmail.com.

How many listeners does You Should Know have?

Podseeker estimates You Should Know reaches fewer than 100 listeners per episode. Only the publisher has exact numbers.

Who is an ideal guest for You Should Know?

You Should Know typically books industry leaders. Typical guest background: Senior HR, employee-experience, talent, or technology executives; founders and business leaders; workforce researchers; and specialists with substantial expertise in leadership, compliance, remote work, or labor-market trends. Common among recent guests: Executive leadership at established companies; Founding and leading specialized organizations; Published workforce research and market analysis. Recent guests include Assaf Bar-Moshe, John Phillips, and Tony Jamous.

How hard is it to get booked on You Should Know?

Medium. Guests usually need solid credentials in the topic and an idea that fits the show.

What topics does You Should Know cover?

Recent episodes cover Business, Human Resources, Leadership, Employee Experience, and Workforce Development. Pitch an idea tied to one of these topics and mention a recent episode.