The Modern Manager

mamie@mamieks.com

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411: 3 Types of Team Conflict and How to Resolve Each One

June 09, 2026

Some team conflicts seem to get resolved quickly.Others keep resurfacing in meeting after meeting, leaving everyone frustrated and no closer to a solution.In this episode, I explain why certain disagreements are so difficult to resolve and introduce a simple framework for identifying the three types of conflict that show up on nearly every team: process conflict, perspective conflict, and personality conflict.You'll learn how to recognize which type of conflict you're dealing with, why differ...

410: The Simple Coaching Habit That Changes How Teams Think with Laura and Dominic Ashley-Timms

June 02, 2026

Most managers think their job is to have the answers.But the managers who create the strongest teams often do the opposite: they ask better questions.The challenge is that under pressure, most of us default to fixing, advising, and jumping in with solutions. And while that may feel efficient in the moment, it can unintentionally shut down ownership, confidence, and independent thinking on our teams.Fortunately, this week’s guests explain why coaching doesn’t have to mean hour-long development...

409: The Feedback Conversation Managers Avoid (And How to Finally Have It)

May 26, 2026

Most managers think difficult feedback conversations are hard because they don’t know what to say.But often the real problem is that the conversation they’re preparing for is the wrong one.In this episode, I break down why feedback conversations become so emotionally exhausting, why managers keep delaying them, and how unclear expectations quietly damage trust long before feedback is ever delivered.You’ll learn why feedback only works when there’s a shared understanding of standards first, ho...