The Enlightened Executive

How AI Is Changing Customers, Trust, and Leadership

May 06, 2026

AI is not just changing how we work. It is changing how customers think, decide, trust, and relate.  In this episode of The Enlightened Executive, Susan Drumm speaks with marketing strategist, futurist, and author Mark Schaefer about how AI is reshaping customer behavior and what leaders need to understand now.  They explore the risks of cognitive offloading, the importance of protecting human judgment, and why trust, curiosity, and agency may become even more valuable in an AI-driven wor...

How Small Acts of Kindness Create Big Leadership Impact

April 22, 2026

What if one small act of kindness could create a ripple effect far beyond what you imagined?  In this episode, Susan Drumm sits down with entrepreneur Braxton Kilgo to explore how a simple mission grew into a business, a movement, and a model for meaningful leadership. Braxton shares his journey from small-town beginnings to building a purpose-driven brand centered on human connection, service, and impact. Together, they unpack what leaders can learn about scaling a mission without losing i...

When Success Becomes a Cage

April 08, 2026

What if the success you built is no longer setting you free?  In this episode of The Enlightened Executive, Susan Drumm sits down with investor, entrepreneur, and Fulfillionaire founder JP Newman to explore a truth many high achievers quietly wrestle with: external success does not always create internal fulfillment.  JP shares his journey from chasing financial milestones to redefining wealth through a more meaningful lens—one that includes purpose, people, presence, and play, not just p...