The Agent Leader Podcast

Turn the Crank on Employee Engagment with Sadie Bauman

April 09, 2026

What actually turns the crank on employee engagement?Right now, only 31% of employees are fully engaged at work, and more than half are simply going through the motions. For agency leaders, that represents both a challenge and a massive opportunity.In this episode of the Agent Leader Podcast, Brent Kelly sits down with Sadie Bauman of iC3 to explore what really drives engagement, and how leaders can start turning the crank on performance inside their agencies.Drawing on Gallup research and re...

What’s Dragging Your Agency Down?

April 02, 2026

Most agencies don’t slow down because they’re failing, they slow down because of hidden drag.In this episode, Brent Kelly breaks down what’s really dragging your agency down, even if you’re growing, profitable, and doing “all the right things.” The reality? Growth often hides inefficiencies instead of fixing them.Using a powerful “parachute” analogy, Brent uncovers the invisible friction that limits your agency’s performance, profitability, and freedom—and why adding more people isn’t the sol...

Leadership, Grit, and Growth: Chris Paradiso on What It Really Takes to Succeed

March 26, 2026

What does it really take to become a high-performing agency leader?In this episode, Brent Kelly sits down with Chris Paradiso to explore the habits, mindset, and leadership principles that drive long-term success. From the power of relationships and accountability to the role of discipline and grit, Chris shares what separates average performance from elite execution.Chris also discusses how AI is changing the game - not by replacing people, but by helping teams communicate better, work smart...