TECHtonic: Trends in Technology and Services
Booking Overview
Metrics
Episodes: 139
Frequency: Every two weeks
Rating: 4.8/5.0
Estimated listeners: 100 - 1,000
Gender skew: Male
Listener location: USA
Contact Information
Publicly listed emails
vanessa.lucero@tsia.com
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Host
Thomas Lah - Technology services industry analyst, author, and executive leader at the Technology & Services Industry Association, focused on technology-as-a-service business models, enterprise services, and in...
Booking Intelligence
Booking Requirements
Recent Guest Discussions
Scott McIsaac - Ai-driven IT Operations, Managed-services Business Models, Knowledge Management, AI Pricing, And The Changing Role Of Human IT Support.
Michael Speranza - AI And Saas Value, Outcome-based Pricing, Professional Services, Hybrid Workforces, And Measuring Customer Business Outcomes.
Sekhar Sarukkai - Ai-agent Failures, Runtime Governance, Telemetry, Proof Of Performance, Failure Economics, And Outcome-based Revenue.
Stephen Messer - Ai-first Sales Operations, Buyer Behavior, Sales Forecasting, Revenue Models, And Dynamic Deal Health.
Sarah DiMuccio - Psychological Safety, Employee Anxiety Around AI, AI Enablement, Organizational Trust, Leadership, And Workforce Adoption.
Recent Topics
Episodes
136. Proving the Promise Through Customer Value Management
October 02, 2026
Technology providers have mastered the art of selling value, but too often struggle to prove it after the deal is signed. In this episode of TSIA’s TECHtonic, Thomas Lah sits down with Steve Zimba, founder of Nulia, and Sue Nabeth Moore, founder of Success Chain, to explore how their teams have come together to build Tivium, a platform designed to bridge the gap between technology adoption and measurable business outcomes. Through their work on value realization, they reveal why product usage...
135. AI on Autopilot: Where Humans Still Belong in the Cockpit
September 18, 2026
AI is creating a new question for managed services: what happens when the work itself becomes software-driven? On this episode of TSIA’s TECHtonic, Thomas Lah talks with Scott McIsaac, CEO of Helios Core, about the shift from labor-driven IT support to AI-driven operations. Scott brings two decades of managed services experience to the conversation, including leadership roles at Secure-24 and NTT, and shares how customer demand led to the creation of Mira Resolve, an AI-powered platform he de...
134. Rewriting the Rules of SaaS Value
September 04, 2026
AI is forcing technology companies to rethink what customers are actually paying for, and how they prove the value they deliver.On this episode of TSIA’s TECHtonic, Thomas Lah sits down with Michael Speranza, CEO of Kantata, to explore how AI is reshaping the economics of SaaS, professional services, and enterprise technology. As software becomes easier to build and AI accelerates automation, the code itself is becoming less defensible. The real value is shifting toward industry expertise, da...
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Frequently asked questions
How do I get in touch with TECHtonic: Trends in Technology and Services?
TECHtonic: Trends in Technology and Services is hosted by Thomas Lah. Its publicly listed email is vanessa.lucero@tsia.com. For guest bookings, the host or producer is usually the best person to reach. Podseeker helps you find direct host and producer contacts and pitch from your own inbox.
What is the email for TECHtonic: Trends in Technology and Services?
The publicly listed email for TECHtonic: Trends in Technology and Services: vanessa.lucero@tsia.com.
How many listeners does TECHtonic: Trends in Technology and Services have?
Podseeker estimates TECHtonic: Trends in Technology and Services reaches 100 to 1,000 listeners per episode. Only the publisher has exact numbers.
Who is an ideal guest for TECHtonic: Trends in Technology and Services?
TECHtonic: Trends in Technology and Services typically books industry leaders. Typical guest background: Senior technology and services executives, founders, researchers, and thought leaders with substantial operating experience, specialized expertise, original data, or a clearly defined framework for enterprise transformation. Common among recent guests: CEO or senior executive leadership at a technology or services company; Founding or scaling technology businesses; Development of original research, data, platforms, or business frameworks. Recent guests include Scott McIsaac, Michael Speranza, and Sekhar Sarukkai.
How hard is it to get booked on TECHtonic: Trends in Technology and Services?
Medium. Guests usually need solid credentials in the topic and an idea that fits the show.
What topics does TECHtonic: Trends in Technology and Services cover?
Recent episodes cover Technology, Technology Services, Artificial Intelligence, Saas, and Managed Services. Pitch an idea tied to one of these topics and mention a recent episode.
Publicly listed emails
vanessa.lucero@tsia.com
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