Episodes: 35
Frequency: Every two weeks
Rating: 5.0/5.0
Estimated listeners: 100 - 1,000
Gender skew: Neutral
Listener location: USA
Publicly listed emails
brightsign@racepointglobal.com
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Brian Rowley - Chief Marketing Officer at BrightSign with a focus on marketing, branding, customer engagement, and audience connection.
Laura Smith - Head of Integrated Marketing at BrightSign with expertise in integrated marketing, creative collaboration, and brand communications.
Christina Garnett - Customer Advocacy, Customer Trust, Net Promoter Score, Customer Experience, Customer Communications, And Artificial Intelligence.
Will Burns - Creative Team Models, Outside Perspectives, Virtual Collaboration, Artificial Intelligence In Production, And Memorable Brand Creativity.
Return to Office, Revisited: What Do We Lose When We Don’t Work Together?
September 30, 2026
The return-to-office debate often gets framed around productivity. But what if productivity isn’t the real issue? This episode takes on the harder questions about what remote work can cost companies when it comes to culture, learning, and loyalty.Brian and Laura revisit their case for flexible work with Steve Connelly, founder and president of Connelly Partners, who brings a different perspective to the conversation. They debate whether employees can develop as effectively from behind a scree...
Are Brainstorms Broken? Rethinking Creativity and Collaboration
September 16, 2026
Brainstorming has a branding problem. Put the word on a calendar invite and you can almost hear the collective groan. Too often, the way teams approach brainstorming gets in the way of the ideas they are trying to generate.On this episode of Prose + Comms: Engagement, Unplugged, Laura and Brian unpack what makes traditional brainstorming fall flat and what can make collaborative problem-solving more productive. They explore the role of strong facilitation, preparation, and team dynamics, alon...
Your Customers Are Not Your Content Strategy
September 02, 2026
Brands want loyal customers who trust them enough to advocate on their behalf. But when the relationship only seems to matter at renewal time or when the brand needs something, customers notice.In this episode, Brian and Laura talk with customer experience strategist and fractional Chief Customer Officer Christina Garnett about what it takes to build trust over time. They explore why customer advocacy should feel like a partnership, why NPS can miss the customers most at risk, and how shared ...
Branducation™ with Bill Harper · Medium booking difficulty · 100 - 1,000 listeners
Prose + Comms: Engagement, Unplugged is hosted by Brian Rowley and Laura Smith. Its publicly listed email is brightsign@racepointglobal.com. For guest bookings, the host or producer is usually the best person to reach. Podseeker helps you find direct host and producer contacts and pitch from your own inbox.
The publicly listed email for Prose + Comms: Engagement, Unplugged: brightsign@racepointglobal.com.
Podseeker estimates Prose + Comms: Engagement, Unplugged reaches 100 to 1,000 listeners per episode. Only the publisher has exact numbers.
Prose + Comms: Engagement, Unplugged typically books working professionals with real expertise. Typical guest background: Customer experience strategists, fractional or executive customer officers, marketing and brand leaders, creative-agency founders, and authors with practical expertise in marketing, communications, or creative operations. Common among recent guests: Founded or led a marketing, branding, customer experience, or creative organization; Held senior executive or fractional executive roles; Written a relevant business or marketing book. Recent guests include Christina Garnett and Will Burns.
Low. A guest with relevant expertise and a clear angle for its audience has a realistic chance.
Recent episodes cover Business, Marketing, Branding, Customer Experience, and Creative Strategy. Pitch an idea tied to one of these topics and mention a recent episode.
Publicly listed emails
brightsign@racepointglobal.com
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