Agency Nation Radio

Luke Bills on Liberty Mutual’s Agent Strategy, AI and the Safeco Brand

May 06, 2026

On this episode of Agency Nation Radio, Will Jones, editor-in-chief of Independent Agent magazine, interviews Luke Bills, president of independent agent distribution at Liberty Mutual. They discuss the retirement of the Safeco brand and what the shift to a single Liberty Mutual brand means for independent agents. They also dig into how carriers and agencies can stay aligned through change, where the market may be headed over the next few years, and how technology and AI can reduce friction ...

Agency Leadership in the Age of AI: Digital Relevance in the age of AI

April 22, 2026

On this episode of Agency Nation Radio, Kasey Connors, executive director of the Big “I” Agents Council for Technology (ACT), dives into one of the most important themes from the 2026 Tech Trends Report: digital relevance in an artificial intelligence (AI)-driven world. Joined by Richard MackCoy of Experience.com, the conversation explores how search behavior is rapidly evolving—from traditional Google queries to conversational, AI-powered recommendations—and what that means for independent...

From Capitol Hill to Main Street: The Legislative Issues Impacting Agents Now

April 15, 2026

Headed to Capitol Hill? Before you meet with lawmakers tune in for a special episode of Agency Nation Radio where Nathan Riedel, senior vice president of federal government affairs; Raaed Hadad, director of federal government affairs; and Corey Miller, director of federal government affairs, break down the key issues shaping this year’s legislative landscape and what they mean for independent insurance agents. From regulatory pressures to market challenges, the conversation highlights how f...