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446- Why IT Leaders Should Not Lead With No w/Bret Henning

August 13, 2026

Bret Henning started college as a music major and entered technology through a trade school and a computer operator job. He handled backups, printers, support, and disk drives before moving into programming and application work. Building systems for accounting, payroll, inventory, and manufacturing gave him an education in how a business runs.Bret traces the shift from computers as an after-the-fact record to computers as the place where work happens. He recalls how Y2K made technology’s plac...

445- How CIOs Build Teams That Scale w/Brian Laird

August 11, 2026

Brian Laird's career has taken him through tech support, networking, security, software development, enterprise architecture, consulting, and the CIO seat. In this conversation with Doug Camin, he looks back on the week his former company sent thousands of employees home during COVID. Some customer service agents had no internet at home, so staff lined up at Verizon stores to buy hotspots three or five at a time. Early planning gave the company something to work from when the situation change...

444 - The Leadership Shift That Makes IT Scale w/Demetrios Xarhoulakos

August 06, 2026

Demetrios Xarhoulakos began his career producing CAD drawings and became the person colleagues called when technology stopped cooperating. That curiosity eventually led him into application support, global team management, cloud migration, and technology leadership for an international engineering business.In this conversation with host Mike Kelley, Demetrios explains why solving every problem personally limits a leader's reach. He shares how he trained support teams to handle specialized tic...