You've Been Heard

Phil Howard

phil@popularit.net

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Booking Overview

This podcast amplifies IT leaders who’ve been through real operational pressure—turning strategy talk into practical, defensible actions. For PR booking value, it’s a vendor-neutral platform where leaders and operators can share “what actually works” (especially around AI, governance, and aligning IT to business outcomes) with a serious audience that rejects hype.

Metrics

Episodes: 439

Frequency: Weekly

Rating: 4.9/5.0

Estimated listeners: 1k-10k

Gender skew: Male

Location: USA

Contact Information

phil@popularit.net

For verified host and producer emails, sign up to view.

Host

Phil Howard - Phil Howard is the host of You've Been Heard, built as a vendor-neutral platform and advisory for IT leaders. The show positions him and the brand as anti-hype and pro-IT leader—focused on helping ...

Booking Intelligence

Booking Requirements

medium
Typical Credentials:  
Experienced IT leaders/operators (e.g., CTO/VP IT/Director), especially those who have implemented enterprise systems and can speak concretely about governance, risk, and aligning technology to measurable business outcomes; AI experience is common but framed through operational practice, not hype.
Required Achievements:  
Led enterprise IT transformations or AI rollouts with guardrails, Owned governance/risk processes for operational stability, Managed multi-site or cross-industry technology programs, Built or guided measurement/quality management practices tied to outcomes

Recent Guest Discussions

Michael Baillargeon - AI Strategy As Operating Practice; Quality Management; Risk Of Public GPT Use; LLM Aggregators; Data Cleanup; Guardrails And ROI Sequence.

Jose' Young - Ground-up Technology And Learnings; Cloud Recovery And Resilience; Healthcare Technology Context; Stakeholder Buy-in; Avoiding “hammer/nail” IT Behavior.

Luis Oliveira - Cross-industry Learnings; IT Trust And Operations Alignment; Stakeholder Buy-in; Industry Realities; Sap/manufacturing Context; AI Rush.

Cody Aldinger - It’s Sales/credibility Challenge; Practical AI Governance; Copilot Rollout With Guardrails; Hallucination And Correctness; Pricing/governance Issues; Aligning AI To Listening First And Real Problems.

Recent Topics

It Leadership, Enterprise Technology, Cybersecurity, It Strategy, Ai Governance

Episodes

Here's the recent few episodes on
You've Been Heard
:

431- IT Is Your Revenue Protector w/ Kevin Neureuter

June 11, 2026

Kevin Neureuter, Jr. brings a supply-chain, public-sector, managed-services, and business-ownership perspective to IT leadership. In this episode, he talks with Michael Moore about moving from reactive support to proactive leadership, translating IT decisions into owner-level options, using frameworks like ITIL and ISO 20000 without getting buried in process, and building AI governance that creates guardrails instead of denial. Kevin also explains why the next 18 months will be messy for IT l...

431- IT Is Your Revenue Protector w/Kevin Neureuter

June 11, 2026

Kevin Neureuter, Jr., Director of IT at DiMarco Group, joins Michael Moore to explain why modern IT should be understood as revenue protection, not overhead.Kevin brings a supply-chain, public-sector, managed-services, and business-ownership perspective to IT leadership. The conversation covers moving from reactive support to proactive leadership, translating IT decisions into owner-level options, using frameworks like ITIL and ISO 20000 without getting buried in process, and building AI gove...

430- Stop Buying AI Projects Backwards w/Michael Baillargeon

June 09, 2026

Michael Baillargeon brings a telecom and contact-center lens to the AI strategy conversation. He argues that companies should stop treating AI like a SKU and start treating it like an operating practice. The episode covers practical quick wins in call recordings and quality management, the risk of public GPT use, the role of LLM aggregators, why data cleanup matters, and the five-part sequence IT leaders can use to move from AI pressure to measurable business outcomes: stakeholders, outcomes,...

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