Booking Overview
Metrics
Episodes: 1000
Frequency: Every two weeks
Rating: 5.0/5.0
Estimated listeners: < 100
Gender skew: Male
Listener location: USA
YouTube: 398 subscribers
Instagram: 332 followers
Contact Information
Publicly listed emails
support@www.fixedopsmarketing.com
support@fixedopsmarketing.com
charity@fixedopsmarketing.com
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Host
Russell B. Hill - Automotive expert, entrepreneur, managing partner of FixedOPS Marketing, and podcast host focused on automotive fixed operations and dealership performance.
Charity Dunning - Chief Marketing Officer of FixedOPS Marketing and co-host covering automotive, fixed operations, leadership, and business performance.
Booking Intelligence
Booking Requirements
Recent Guest Discussions
Matt Crumpton - Independent Repair Shops, Dealership Customer Loyalty, Relationship-driven Service, Technology, Training, Partnerships, And Customer Experience.
Michael Keene - Artificial Intelligence In Automotive Fixed Operations, Leadership Development, Service-advisor Coaching, Accountability, Employee Development, And Dealership Performance.
David Long - Leadership, Personal Accountability, Mindset, Recovery, Dealership Culture, Personal Transformation, And Developing High-performing Teams.
Nolan Armpriester - Dealership Leadership, Fixed Operations, Mobile Service, Customer Retention, Fleet Service, Operational Discipline, And Dealership Culture.
David Anderson - Service-department Scheduling, Predictive Analytics, Artificial Intelligence, Operational Bottlenecks, Technician Productivity, Customer Experience, And Leadership.
Recent Topics
Episodes
How P4 Automotive Builds Better Dealerships with Leo Portaluppi
October 12, 2026
In this episode of What the Fixed Ops?!, hosts Russell Hill and Charity Dunning welcome Leo Portaluppi, CEO and owner of P4 Automotive, for a conversation about dealership leadership, fixed operations, customer retention, and what it takes to build a successful automotive dealership group.Leo shares his journey from working as a technician and service advisor to becoming a dealership executive and owner. He explains how mentors like Roger Penske shaped his career, why understanding both fixed...
Breaking Down Dealership Silos with Gary Sillman
September 28, 2026
In this episode of What the Fixed Ops?!, hosts Russell Hill and Charity Dunning welcome Gary Sillman, agent owner of Global F&I Solutions, for a wide-ranging conversation about breaking down dealership silos, connecting sales and service, and uncovering new revenue opportunities inside the service drive.Gary explains why dealerships can no longer afford to operate sales, service, parts, and F&I as separate departments. With customers keeping vehicles longer and increasingly interactin...
How Dealerships Can Keep Their Best Technicians with Josh Arnold
September 14, 2026
In this episode of What the Fixed Ops?!, hosts Russell Hill and Charity Dunning welcome Josh Arnold, Master Technician and Co-Founder of Within Spec, for an insightful conversation about the automotive technician shortage, technician retention, mentorship, and what dealerships need to do differently to develop the next generation of skilled automotive professionals. Josh explains why the industry's technician problem may be less about a shortage of young people interested in the trades and mo...
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Frequently asked questions
How do I get in touch with What the Fixed Ops?! (WTF?!)?
What the Fixed Ops?! (WTF?!) is hosted by Russell B. Hill and Charity Dunning. Its publicly listed emails are support@www.fixedopsmarketing.com, support@fixedopsmarketing.com, and charity@fixedopsmarketing.com. For guest bookings, the host or producer is usually the best person to reach. Podseeker helps you find direct host and producer contacts and pitch from your own inbox.
What is the email for What the Fixed Ops?! (WTF?!)?
The publicly listed emails for What the Fixed Ops?! (WTF?!): support@www.fixedopsmarketing.com, support@fixedopsmarketing.com, and charity@fixedopsmarketing.com.
How many listeners does What the Fixed Ops?! (WTF?!) have?
Podseeker estimates What the Fixed Ops?! (WTF?!) reaches fewer than 100 listeners per episode. Only the publisher has exact numbers.
Who is an ideal guest for What the Fixed Ops?! (WTF?!)?
What the Fixed Ops?! (WTF?!) typically books industry leaders. Typical guest background: Senior automotive executives, dealership general managers and fixed-operations leaders, automotive technology executives, specialized consultants, and established leadership coaches or authors with practical industry experience. Common among recent guests: Executive leadership at automotive companies or dealerships; Founding or leading automotive technology businesses; Authoring books or developing recognized leadership programs. Recent guests include Matt Crumpton, Michael Keene, and David Long.
How hard is it to get booked on What the Fixed Ops?! (WTF?!)?
Medium. Guests usually need solid credentials in the topic and an idea that fits the show.
What topics does What the Fixed Ops?! (WTF?!) cover?
Recent episodes cover Fixed Operations, Dealerships, Automotive, Leadership, and Customer Experience. Pitch an idea tied to one of these topics and mention a recent episode.
Publicly listed emails
support@www.fixedopsmarketing.com
support@fixedopsmarketing.com
charity@fixedopsmarketing.com
Looking for the right person? Join Podseeker to find direct host and producer contacts and manage your podcast outreach.
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