Episodes: 101
Frequency: Several times a week
Rating: 4.9/5.0
Estimated listeners: 1,000 - 10,000
Listener location: United Kingdom
YouTube: 164 subscribers
Publicly listed emails
oliver@pinpoint-media.co.uk
podcast@pinpoint-media.co.uk
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Oliver Bruce - Founder and CEO of PinPoint Media, investor, speaker, and entrepreneur with more than a decade of experience building, scaling, and exiting businesses.
Matt Kelly - Business Failure And Recovery, Personal Guarantees, Bootstrapping, Venture Capital, Direct-to-consumer Growth, Meta Advertising, Product Launches, Leadership Transition, And Artificial Intelligence In Brand Operations.
Mike Soutar - Leadership Frameworks, Strategic Versus Tactical Decisions, Delegation, Founder Decision-making, Co-founder Structures, Media Entrepreneurship, Company Building, And Leading Through Technological And Generational Change.
Nikola Mrkić - Artificial Intelligence In Customer Service, Voice Technology, Building Sustainable Technology Companies, Venture Capital, Customer Experience, Business-to-business Marketing, And The Future Of Human-computer Interaction.
Losing £1.8M, Nearly Going Bankrupt and Building Spacegoods To £20m+
September 22, 2026
Matt Kelly built a seven-figure neon sign business, lost it in two months, settled £1.8 million in personal guarantees over three years, then launched Spacegoods, the UK functional mushroom brand behind Rainbow Dust, now doing eight figures in revenue with VC backing and national retail.In this episode of The Unlock, Oliver Bruce sits down with Matt Kelly to break down exactly how it happened. From selling fake logos as a teenager to building Midnight City jewellery and Neon Beach, to the Lov...
Mike Soutar: The PISA Framework, Strategic vs Tactical Decisions and Why Everything You Know About Leadership Is About to Expire
September 17, 2026
Everything you know about leadership is about to expire. AI, generational change and geopolitics are rewriting the rules faster than most CEOs can keep up, and the leaders who survive will be the ones who validate every orthodoxy instead of inheriting it.Mike Soutar joins Oliver Bruce on The Unlock to break down the frameworks behind his book Next Gen CEO. Mike went from writing horoscopes at 17 to editing FHM, running Kiss FM with zero radio experience, co-founding Shortlist Media and grilli...
How AI Voice Agents Are Replacing Contact Centres: PolyAI CEO Nikola Mrkšić on Customer Service AI, Leaving Apple and the Future of Voice
September 09, 2026
AI voice agents are not replacing contact centre jobs. They are answering the calls businesses stopped picking up years ago.In this episode, Oliver Bruce sits down with Nikola Mrkšić, co-founder and CEO of PolyAI, the London-founded company building AI voice agents for customer service. PolyAI answers the phone for FedEx, Metro Bank, NatWest, Caesars and Gordon Ramsay's restaurants, and around 80 percent of its revenue now comes from the US. Nikola joined Apple's Siri team when it acquired hi...
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The Unlock with Oliver Bruce is hosted by Oliver Bruce. Its publicly listed emails are oliver@pinpoint-media.co.uk and podcast@pinpoint-media.co.uk. For guest bookings, the host or producer is usually the best person to reach. Podseeker helps you find direct host and producer contacts and pitch from your own inbox.
The publicly listed emails for The Unlock with Oliver Bruce: oliver@pinpoint-media.co.uk and podcast@pinpoint-media.co.uk.
Podseeker estimates The Unlock with Oliver Bruce reaches 1,000 to 10,000 listeners per episode. Only the publisher has exact numbers.
The Unlock with Oliver Bruce typically books industry leaders. Typical guest background: Founders, CEOs, and senior operators with substantial experience building, scaling, funding, transforming, or exiting companies, especially those with distinctive business outcomes and practical lessons in leadership, marketing, technology, or growth. Common among recent guests: Built or scaled a notable company; Raised venture or other significant capital; Led a recognized business or media organization. Recent guests include Matt Kelly, Mike Soutar, and Nikola Mrkić.
Medium. Guests usually need solid credentials in the topic and an idea that fits the show.
Recent episodes cover Business, Entrepreneurship, Scaling, Leadership, and Artificial Intelligence. Pitch an idea tied to one of these topics and mention a recent episode.
Publicly listed emails
oliver@pinpoint-media.co.uk
podcast@pinpoint-media.co.uk
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