Episodes: 368
Frequency: Weekly
Rating: 4.4/5.0
Estimated listeners: 1k-10k
Gender skew: Unknown
Location: USA
YouTube: 50.7k subscribers
Instagram: 214 followers
Publicly listed emails
anthony@smestrategy.net
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Anthony C. Taylor - Founder and principal of SME Strategy Consulting, where he helps leadership teams develop and execute strategic plans through facilitation, leadership training, and organizational alignment.
Mike Rotondo - Franchise Strategy, Unit-level Economics, Franchisee Retention, Innovation, And Execution Across Distributed Business Systems.
Ron Johnson - Counterintuitive Strategy, Retail Innovation, Customer Experience, Talent Selection, Incentive Design, And Competitive Differentiation.
Tracy Nolan - Leading Large-scale Transformation, Merger Integration, Executive Team Building, Trust, Organizational Change, And Inclusive Leadership.
Justin Anderson - High Performance, Attention Management, Pressure, Mental Frameworks, Leadership Performance, Routines, And Stress Management.
Travis Hahler - Neuroscience And Organizational Change, Resistance, Adoption, Change Management, Transformation ROI, And Leading Teams Through Perceived Loss And Uncertainty.
He Led 4,500 Engineers Through the Dell-EMC Merger. Now He Runs the Company Behind the Jet Card
September 01, 2026
Alan Walsh is President of Sentient Jet, the company that invented the private jet card. Before that, he spent 20+ years at Dell and EMC, including leading the 4,500-person Global Support Center team through the EMC-Dell merger across 12 locations and six continents. In this episode, Alan shares the leadership credo he's carried since his EMC days ("if there's no precedent, you can't be wrong"), what it actually takes to communicate change to thousands of people at once, and the operational d...
Why Franchisees Quit the Idea, Not the Brand: Ex-Tropical Smoothie CEO Mike Rotondo
August 20, 2026
Most franchise CEOs chase the wrong number. Mike Rotondo — who's led Tropical Smoothie Cafe, Edible Arrangements, and Altitude Trampoline Parks, and now runs pet care franchise Skiptown — explains why the real measure of a healthy system isn't new franchise agreements, it's the "second signature": whether the franchisees you already have want to do it again. Anthony and Mike dig into unit-level economics, when to innovate versus when to protect your core (and why "we'll never do that" often d...
The Apple Store Architect on Hiring Baristas, Killing Commissions, and Inventing the Genius Bar
August 06, 2026
Ron Johnson built the Apple Store from scratch. He was also CEO of JCPenney and led the design-for-all era at Target. In this episode of the Strategy and Leadership Podcast, he walks Anthony Taylor through the specific counterintuitive bets that made Apple retail the most successful launch in the history of the category. The list is longer than most people realize. He hired baristas and librarians instead of technology experts, because he could train product knowledge in a week but couldn't ...
Publicly listed emails
anthony@smestrategy.net
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