The Outdoor Hospitality Podcast

harsell@sageoutdooradvisory.com

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From Boo Boo to VP at Camp Jellystone — Lisa Courtney on the Real Work of Outdoor Hospitality Leadership

June 12, 2026

Send us Fan MailYou can learn a lot about outdoor hospitality from spreadsheets and site plans, but you learn the truth from the people who have carried the radio, calmed the queue, and still found a way to make the day feel fun. I’m joined by Lisa Courtney, VP of Operations and Sales at Camp Jellystone, and her career story starts in the most Jellystone way possible: stepping into a character suit and running recreation programming before working her way up to general manager and, later, bra...

Why bet big on paid social? Dustin Baker of Hidden Gem Media

May 27, 2026

Send us Fan MailThere are 10+ marketing and advertising channels which should you invest in? We break down a practical, trackable way to drive more direct bookings for outdoor hospitality using better creative, Meta ads, landing pages and email nurture. We also share what we have learned the hard way about OTAs, influencer marketing, pixels, and where AI can genuinely help operators and marketing teams. • prioritising high-quality video content over higher ad spend • treating Meta creative as...

Outdoor Hospitality Myth Busting with Mike Harrison and Wendy Heineke

May 13, 2026

Send us Fan MailIn this episode, we mix things up a bit and sit down with two leading voices in outdoor hospitality (Mike Harrison of CRR Hospitality and Wendy Heineke of Hospitality Across America) to bust some of the most common myths in the industry.From “Pretty Is Enough” to “Set It and Forget It” pricing, this episode breaks down what actually drives repeat stays, maximized revenue, and stronger profitability across the RV resort and glamping industry.Here’s a breakdown of the myths disc...