
Episodes: 495
Frequency: Weekly
Rating: 4.9/5.0
Estimated listeners: 1k-10k
Gender skew: Male
Location: USA
YouTube: 12.8k subscribers
Instagram: 1.9k followers
podcasts@servicebusinessmastery.com
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Tersh Blissett - Co-host covering automation, artificial intelligence, leadership, marketing, finance, pricing, human resources, and operations for HVAC, plumbing, electrical, and other home-service businesses.
Joshua Crouch - Co-host covering automation, artificial intelligence, leadership, marketing, finance, pricing, human resources, and operations for HVAC, plumbing, electrical, and other home-service businesses.
Josh Martin - Sales Frameworks, Technician Coaching, Recorded Call Analysis, AI Ride-along Tools, Automation, Data Quality, And Scalable Growth For Home-service Companies.
Shaun Ritchey - AI For Home Services, Missed-call Recovery, Speed-to-lead, CRM Systems, Call Tracking, Booking Efficiency, Pricing Data, And Revenue Optimization.
Chuck Worley - HVAC Business Growth, Branding, Networking, Referrals, Reputation, Acquisitions, Owner Financing, And Rebuilding After Bankruptcy.
How to Grow Your Business with Sales Process and Technique
July 08, 2026
Most contractors want more leads, more booked calls, and more revenue. But if your sales process is inconsistent, more leads will only expose the problem faster. In this episode of Service Business Mastery, Tersh Blissett and Joshua Crouch sit down with Josh Martin, Director of Revenue Strategy at 3Four Labs, to talk about how service businesses can grow by building a stronger sales framework, improving technician coaching, and using AI-powered tools the right way. Josh explains why AI and...
The Moneyball for Home Services: How You Can Catch the Jobs You're Missing
July 01, 2026
Most contractors think they need more leads. But what if the real problem is that you're already missing the jobs you paid to generate? In this episode of Service Business Mastery, Tersh Blissett and Joshua Crouch sit down with Shaun Ritchey from Breezy to talk about Moneyball for home services and how contractors can use AI, better data, and smarter systems to uncover the jobs hiding inside their existing business. Just like Moneyball changed baseball by finding overlooked value in the data,...
The Guide to Branding and Networking for Service Business Owners
June 24, 2026
Most service business owners are chasing the next lead source. Google Ads. Facebook Ads. AI. SEO. Automation. But sometimes the fastest way to grow is still the most old-school strategy in the book: getting out into your community, shaking hands, building trust, and making sure people remember your brand. In this episode of Service Business Mastery, Tersh Blissett and Joshua Crouch sit down with Chuck Worley, owner of Worley's Home Services, to talk about branding, networking, reputation, and...
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