Episodes: 493
Frequency: Weekly
Rating: 4.4/5.0
Estimated listeners: 1k-10k
Gender skew: Unknown
Location: USA
YouTube: 1.1k subscribers
Instagram: 897 followers
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Roger Beaudoin - Restaurant industry educator and host focused on helping restaurant owners and managers improve sales, profitability, operations, leadership, and guest experience.
Brian Toll - Leadership, Hospitality, Employee Retention, Restaurant Culture, Kpis, Traffic Growth, And Scaling Restaurant Concepts.
Andrew Roy - Restaurant Leadership, Hiring, Accountability, Labor Management, Guest Recovery, Online Reviews, Inventory, Prime Cost, And Profitability.
Mike Montagano - Restaurant Growth, Customer Loyalty, Marketing, Artificial Intelligence, Menu Innovation, Bar Programs, Operational Excellence, And Protecting Margins.
496. The Restaurant Hospitality Formula That Keeps Guests Coming Back - Brian Toll
July 09, 2026
What keeps guests coming back again and again? In this episode, Roger sits down with Brian Toll, co-founder of h.wood Group, to discuss the leadership, culture, and hospitality strategies behind one of the industry's fastest-growing restaurant groups. You'll learn: Why "wow" experiences create loyal guests How to hire and retain exceptional employees The leadership habits that build winning restaurant cultures The KPIs every operator should monitor Creative ways to increase traffic on slow...
495. Restaurant General Manager Secrets with Andrew Roy | Leadership, Labor & Profit
July 05, 2026
What separates an average restaurant manager from a truly great general manager? In this episode, Roger sits down with Andrew Roy, General Manager of Mahogany Prime Steakhouse, to discuss the leadership habits, systems, and financial discipline that drive successful restaurants. From hiring and accountability to labor management, guest recovery, online reviews, inventory, prime cost, and profitability, Andrew shares practical strategies every restaurant owner, operator, and GM can put to wor...
494. Restaurant Growth Strategies: How to Grow Sales Without Lowering Prices - Mike Montagano,
June 27, 2026
If you're looking for restaurant growth strategies that increase sales without relying on constant discounts, this episode is for you. Roger sits down with Dog Haus CEO Mike Montagano to discuss how one of the industry's fastest-growing brands is building customer loyalty, protecting margins, and growing sales through memorable guest experiences, smart marketing, AI, menu innovation, and operational excellence. In this episode, you'll learn: • Why competing on price is a losing strategy • H...
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