Podcast artwork thumbnail for In The Business of Humans

In The Business of Humans

Lynda Harvey, Joe Gilgoff

Booking Overview

This is a business and workplace-focused interview show about leadership, employee experience, customer service, careers, and human dynamics, featuring individual experts and occasional panel guests from recruiting, entrepreneurship, filmmaking, and workplace psychology. Credible pitches include founders, senior HR and talent leaders, leadership coaches, workplace researchers, customer-experience executives, and communication experts with practical expertise; booking difficulty is medium.

Metrics

Episodes: 16

Frequency: Irregular

Rating: 4.9/5.0

Estimated listeners: 100 - 1,000

Gender skew: Neutral

Listener location: USA

Contact Information

Publicly listed emails

lynda@leveledupleadership.co

Looking for the right person? Join Podseeker to find direct host and producer contacts and manage your podcast outreach.

Host

Lynda Harvey - Co-host with more than 40 years of combined experience alongside Joe Gilgoff in building, scaling, and supporting customer support and customer service departments. She brings a people-centered per...

Joe Gilgoff - Co-host with more than 40 years of combined experience alongside Lynda Harvey in building, scaling, and supporting customer support and customer service departments. He brings practical expertise i...

Booking Intelligence

Booking Requirements

medium
Typical Credentials:  
Senior practitioners, founders, executives, talent and human-resources leaders, workplace researchers, communication experts, and customer-experience professionals with practical experience and a clear point of view.
Required Achievements:  
Leadership of recruiting, customer-experience, workplace, or communication functions, Founding or leading a company, Recognized expertise in leadership, workplace culture, careers, or human connection, A substantial professional audience or established body of practical work

Recent Guest Discussions

Gina Alvino - Recruiting And Hiring, Networking And Referrals, Interview Strategy, Career Pivots, Personal Branding, Artificial Intelligence In Recruiting, And Professional Development.

Fran Bryzski - Video Communication, Authenticity, Customer Feedback, Brand Loyalty, Remote Collaboration, Artificial Intelligence, And Human Connection.

Ben Nathan - Video Storytelling, Authentic Communication, Customer Feedback, Emotional Connection, Leadership Communication, And The Role Of Video In Business.

Clarence Bongalos - Code-switching, Authenticity, Belonging, Workplace Culture, Inclusion, Psychological Safety, Emotional Intelligence, And Career Development.

Wendy Johnson - Code-switching, Authenticity, Belonging, Workplace Culture, Inclusion, Psychological Safety, Emotional Intelligence, And Leadership.

Recent Topics

Business, Workplace Culture, Leadership, Customer Experience, Career Development

Episodes

Here's the recent few episodes on
In The Business of Humans
:

Keen presents: Employee Experience = Customer Experience: Why Happy Teams Create Loyal Customers

September 10, 2026

Want to create a better customer experience? Start with the people delivering it.In this episode of In The Business of Humans, Lynda Harvey and Joe Gilgoff explore the powerful—and often overlooked—connection between employee experience and customer experience.What happens when customer support employees are underpaid, undervalued, micromanaged, or given nowhere to grow? Eventually, customers feel it. Lynda and Joe unpack why the way companies treat their people shows up directly in customer ...

Keen presents: How to Actually Get Hired; modern recruiting secrets with e.l.f. Beauty's Gina Alvino

August 27, 2026

Megastar guest alert! What does it actually take to get hired in today's job market?Lynda and Joe sit down with Gina Alvino, Senior Manager of Talent Acquisition at e.l.f. Beauty and a LinkedIn creator with more than 110,000 followers (and one of the best humans you'd ever meet), for an inside look at how recruiting really works—and what candidates can do to stand out.Gina has spent nearly a decade in talent acquisition, including several years working alongside Joe at Daily Harvest before jo...

Toxic Workplaces Part II: How to Deal With a Toxic Boss (And Become a Better Leader)

August 04, 2026

What makes a boss truly great—and what makes a bad one unforgettable?In this special "Toxic Workplaces Part II" episode of In The Business of Humans, Joe Gilgoff and Lynda Harvey tackle one of the biggest factors in anyone's career: leadership.From toxic bosses and first-time managers to founder-led companies and workplace culture, they explore why so many people leave managers—not companies—and what separates leaders who inspire trust from those who quietly (or loudly) destroy it.Whether you...

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Frequently asked questions

Here's some frequently asked questions for
In The Business of Humans
:

How do I get in touch with In The Business of Humans?

In The Business of Humans is hosted by Lynda Harvey and Joe Gilgoff. Its publicly listed email is lynda@leveledupleadership.co. For guest bookings, the host or producer is usually the best person to reach. Podseeker helps you find direct host and producer contacts and pitch from your own inbox.

What is the email for In The Business of Humans?

The publicly listed email for In The Business of Humans: lynda@leveledupleadership.co.

How many listeners does In The Business of Humans have?

Podseeker estimates In The Business of Humans reaches 100 to 1,000 listeners per episode. Only the publisher has exact numbers.

Who is an ideal guest for In The Business of Humans?

In The Business of Humans typically books industry leaders. Typical guest background: Senior practitioners, founders, executives, talent and human-resources leaders, workplace researchers, communication experts, and customer-experience professionals with practical experience and a clear point of view. Common among recent guests: Leadership of recruiting, customer-experience, workplace, or communication functions; Founding or leading a company; Recognized expertise in leadership, workplace culture, careers, or human connection. Recent guests include Gina Alvino, Fran Bryzski, and Ben Nathan.

How hard is it to get booked on In The Business of Humans?

Medium. Guests usually need solid credentials in the topic and an idea that fits the show.

What topics does In The Business of Humans cover?

Recent episodes cover Business, Workplace Culture, Leadership, Customer Experience, and Career Development. Pitch an idea tied to one of these topics and mention a recent episode.

Publicly listed emails

lynda@leveledupleadership.co

Looking for the right person? Join Podseeker to find direct host and producer contacts and manage your podcast outreach.

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