Creative Shop Talk with Wendy Batten

Wendy Batten
wendy@frontporchmercantile.com

Booking Overview

Creative Shop Talk with Wendy Batten helps creative retail owners drive foot traffic, sales, and profitable operations by focusing on leadership, mindset, and customer experience. The show blends actionable retail marketing and business strategy with expert perspectives—ideal for guests who can speak to hospitality, training, and sustainable growth in brick-and-mortar retail.

Metrics

Episodes: 100

Frequency: Weekly

Rating: 4.9/5.0

Estimated listeners: 1k-10k

Gender skew: Female

Location: USA

YouTube: 161 subscribers

Instagram: 1.3k followers

30s Ad: 35 - 43, 60s Ad: 41 - 49

Contact Information

wendy@frontporchmercantile.com

Contact Form

Contact form available - Official Form

Host

Wendy Batten - Creative retail coach and mentor with 25+ years of small business experience. Wendy works with creative shop owners and industry leaders worldwide, specializing in helping retailers gain control of...

Booking Intelligence

Booking Requirements

medium
Typical Credentials:  
Industry practitioners and educators in brick-and-mortar retail/hospitality (e.g., specialty coffee or service-based retail), often with consulting/podcast hosting and long operational leadership experience; strong practical frameworks around customer experience, hiring/training, and small-business operations.
Required Achievements:  
Founder/consultant in a niche retail/hospitality specialty, Years of leadership experience in front-line service and/or multi-location operations, Established thought leadership via industry podcasting, consulting, or published programs, Recognized credentials such as competition judging in the hospitality/coffee space

Recent Guest Discussions

Chris Deferio - Hospitality As The Core Product In Brick-and-mortar Retail; Leadership Structure; Hiring And Training With Intention; Systems Vs. Human Connection; Minimizing Distraction/comparison; Operational Know-how From Coffee Applied To Retail

Recent Topics

Retail, Hospitality, Marketing, Leadership, Customer Experience, Small Business, Operations, Training, Profitability, Brand

Episodes

Here's the recent few episodes on
Creative Shop Talk with Wendy Batten
:

310. 7 Things That Might Be Holding You Back in Your Retail Business

May 25, 2026

 With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   Episode Overview In this episode of the Creative Shop Talk Podcast, I'm sharing seven common patterns I see repeatedly with independent retailers who are working hard but still feeling stuck. These are habits, mindset patterns, and blind spots that can keep us from reaching the goals we truly want. As I was making this list from conversations with clients, I realized I've experienced every one of these things myse...

309. From Good to Great: Dream Bigger Now

May 18, 2026

 With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   Episode Overview In this episode, I'm sharing details of a conversation that challenged me to think differently about what's possible in business and life. I've been reflecting on the ways we can reach a point where things feel "good" so we stop stretching toward what could feel even better: more alignment, more joy, and being more fulfilled. Through personal stories and examples from my clients, I'm exploring the...

308. Hospitality is the Product in Brick-and-Mortar Retail with Guest Expert Chris Deferio

May 11, 2026

 With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   Episode Overview Struggling shop owners aren't struggling because they need more tools. Perhaps they are struggling because they've moved away from what actually matters for success in retail. In this conversation, I sit down with Chris Deferio of the Keys to the Shop podcast to talk about what really drives success in brick-and-mortar businesses today: the role of hospitality, leadership, and being intentional wi...

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