Creative Shop Talk with Wendy Batten

Wendy Batten

wendy@frontporchmercantile.com

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Booking Overview

Creative Shop Talk with Wendy Batten helps creative retail owners drive foot traffic, sales, and profitable operations by focusing on leadership, mindset, and customer experience. The show blends actionable retail marketing and business strategy with expert perspectives—ideal for guests who can speak to hospitality, training, and sustainable growth in brick-and-mortar retail.

Metrics

Episodes: 100

Frequency: Weekly

Rating: 4.9/5.0

Estimated listeners: 1k-10k

Gender skew: Female

Location: USA

YouTube: 161 subscribers

Instagram: 1.3k followers

Contact Information

wendy@frontporchmercantile.com

For verified host and producer emails, sign up to view.

Host

Wendy Batten - Creative retail coach and mentor with 25+ years of small business experience. Wendy works with creative shop owners and industry leaders worldwide, specializing in helping retailers gain control of...

Booking Intelligence

Booking Requirements

medium
Typical Credentials:  
Industry practitioners and educators in brick-and-mortar retail/hospitality (e.g., specialty coffee or service-based retail), often with consulting/podcast hosting and long operational leadership experience; strong practical frameworks around customer experience, hiring/training, and small-business operations.
Required Achievements:  
Founder/consultant in a niche retail/hospitality specialty, Years of leadership experience in front-line service and/or multi-location operations, Established thought leadership via industry podcasting, consulting, or published programs, Recognized credentials such as competition judging in the hospitality/coffee space

Recent Guest Discussions

Chris Deferio - Hospitality As The Core Product In Brick-and-mortar Retail; Leadership Structure; Hiring And Training With Intention; Systems Vs. Human Connection; Minimizing Distraction/comparison; Operational Know-how From Coffee Applied To Retail

Recent Topics

Retail, Hospitality, Marketing, Leadership, Customer Experience

Episodes

Here's the recent few episodes on
Creative Shop Talk with Wendy Batten
:

315. What Really Happens at a Mastermind Retreat and Why It Matters for Business Growth

June 29, 2026

 With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/ A profitable, smooth holiday season is not a lucky accident. It's what happens when someone who actually prepared gets to execute. And the best time to prepare? July. Join me and other retailers in Camp Q4 this summer to set yourself up for a kick-butt Q4! Camp begins with a fireside chat (opening coaching) on July 13th. Grab your sit-upon (fellow Girl Scouts unite!) and join me! Episode Overview I recently hoste...

314. The Memento Generation: Creating More Meaningful Buying Experiences in Retail

June 22, 2026

 With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   Episode Overview Fresh off my Level Up Mastermind retreat with retailers from around the world, I'm reflecting on something that feels increasingly important in retail right now: experiences. Your customers are looking for connection, meaning, and events they can remember.  In this episode, I'm sharing my thoughts on some of the findings from a research report from  the Portas Agency titled "The Momento Generation...

313. Why Community Is the Future of Retail with Guest Expert Mark Schaefer

June 15, 2026

 With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   Episode Overview In this episode, I sit down with best-selling marketing author and speaker Mark Schaefer to talk about what matters most for independent retailers in a world that's being increasingly shaped by AI. While technology continues to change how customers find the places they love to shop, Mark makes a compelling case that the strongest advantage for brick-and-mortar retailers is still something AI canno...

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