Banking Transformed with Jim Marous

Publicly listed emails

info@leahhaslage.com

Looking for the right person? Join Podseeker to find direct host and producer contacts and manage your podcast outreach.

What Technology Can't Fix

August 18, 2026

Lay a new core over a broken process, and the process just runs faster. Darius Wise told his staff the credit union was not good at what it did. Red Rocks was coming off two years of net losses, a core conversion was underway, a merger had just fallen apart, and the board was turning over. Darius spent two decades as a pastor before financial services. He joined Red Rocks as Chief Impact Officer, took the interim CEO seat during the worst of it, and returned the credit union to profitab...

The Credit Moment Banks Keep Missing

August 17, 2026

Banks and credit unions rate higher than the fintechs on buy now, pay later. J.D. Power scores bank programs at 704 for customer satisfaction, compared with 603 for fintechs. Almost none of the spending is ours. The gap is timing. Our pay later arrives after the purchase, the fintechs own the purchase itself, and the moments a customer needs money the most, the emergency repair or the gap before payday, arrive without a checkout button at all. Meanwhile, Affirm and Klarna have both...

Why Your Next CEO Needs More Than Tenure

August 12, 2026

Deep institutional experience isn't enough for the job ahead. New thinking alone isn't either. Your next CEO has to bring both. CEOs in financial services stay in the seat about 9 years, longer than almost any other industry, at the exact moment AI, data, and new competitors are rewriting what the job requires. Yet only 9% of banks have identified a CEO successor with a timeline and a plan of action, down from 17% a year earlier. Most succession plans are built to replace the person alread...