Less Insurance Dependence Podcast

naren@ekwa.com

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Your Schedule Is Bleeding Money - Here's How to Stop It with Heidi Mount

July 30, 2026

Heidi Mount, a dental practice coach with over 33 years of experience, joins host Lester De Alwis to reveal where the average dental practice quietly loses revenue every single day. From the pot of gold hiding in the unscheduled treatment list to the exact minutes wasted on a mistimed crown prep, this episode breaks down how to stop the leak, fix insurance objections with better communication, and use a simple new patient report to find your practice's most profitable niche. Connect with Heid...

Traffic Isn't the Problem: Why Conversion Is Costing You Non-Insurance Patients

July 23, 2026

Naren Arulrajah, Founder and CEO of Ekwa Marketing, joins host Don Adeesha to argue that most dental practices don't have a traffic problem; they have a conversion problem. From the real cost of an unbooked new patient call to why the popular "Book Now" button is quietly losing practice patients, this episode breaks down the exact benchmarks of a 70% booking rate and a 95% call answer rate that determine whether marketing dollars are actually turning into non-insurance patients. Book a compl...

Episode 400: What I've Learned After Coaching Over 400 Practices to Successfully Reduce Their Insurance Dependence with Gary Takacs

July 16, 2026

Episode 400 of the Less Insurance Dependence podcast marks eight consecutive years of weekly publishing without a single missed episode. Gary Takacs joins host Ashton Rogers to share what he has learned from coaching over 400 practices through the process of reducing insurance dependence: the FEAR acronym that keeps less than 10% of dentists fee-for-service, the three-criteria stoplight framework for evaluating readiness, a real case study showing a $360,000 net improvement in year one out of...