This is HCD: Human-Centred Design, UX & Service Design

Gerry Scullion

Booking Overview

This is an interview podcast focused on human-centred design, service design, UX, accessibility, and embedding design practices within real organisations, featuring senior practitioners, design leaders, researchers, strategists, authors, and founders. Credible guest candidates include experts in inclusive design, accessibility, customer experience, design leadership, organisational change, and design research; booking difficulty is medium because the show has substantial reach and generally features established specialists, but serves a focused professional audience.

Metrics

Episodes: 348

Frequency: Weekly

Rating: 4.7/5.0

Estimated listeners: 1k-10k

Gender skew: Unknown

Location: Australia

YouTube: 2.3k subscribers

Instagram: 1.3k followers

Contact Information

Publicly listed emails

gerry@humana.design

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Host

Gerry Scullion - Human-centred design and service design practitioner, consultant, and founder of This is HCD. He works with organisations on service design, design research, design maturity, and embedding customer...

Booking Intelligence

Booking Requirements

medium

Typical Credentials:

Senior practitioners, design leaders, researchers, strategists, founders, authors, or academics with demonstrated expertise in UX, service design, accessibility, inclusive design, customer experience, organisational change, or design research.

Required Achievements:

Leadership of established design, accessibility, or research organisations, Founding professional communities, conferences, or specialist organisations, Publication of relevant books, standards, or significant research, Senior roles at major technology or commercial organisations, Recognised expertise in design transformation, inclusive design, or accessibility

Recent Guest Discussions

Itziar Pobes - The Future Of Service Design, Design Credibility, Organisational Change, Service Design Conferences, And The Field’s Relationship With AI And Business Transformation.

Sarah Pulis - Accessibility Beyond Compliance, Inclusive Organisational Culture, Governance, Ai-generated Barriers, And Building Accessibility Communities.

Jutta Treviranus - Inclusive Design, Disability And Human Difference, Accessible Artificial Intelligence, And Why Systems Designed For The Average Fail People At The Edges.

Sarah Stone McDevitt - Relational Intelligence, Human Value, Empathy With Accountability, Workplace Relationships, And Maintaining Human Connection In The AI Age.

Jamaal Digital Davis - Inclusive Storytelling, Representation Beyond Compliance, Stereotypes, Generative AI, And Inclusive Design Practice.

Recent Topics

Design, User Experience, Service Design, Inclusive Design, Design Leadership

Episodes

Here's the recent few episodes on

This is HCD: Human-Centred Design, UX & Service Design

The Punk Moment: Itziar Pobes on What Service Design Has to Stop Doing

September 01, 2026

SPONSORED ADSService Design Disrupted Conference, Barcelona, October 15, 16 2026.We offer 10% off all SD Disrupted conference tickets in our 'Partners' section. Join to access. → https://www.thisishcd.com/signupThe Service Design Global Conference 2026 (SDGC26) takes place 28-30 October in Frankfurt RheinMain region - onsite and online. Get 10% off by using 'HCDSDGC10' at checkout*New* Listen to Marc Stickdorn's new podcast https://www.smaply.com/podcast________________________Today on the sh...

The Pied Piper of accessibility: turning good intentions into real change, with Sarah Pulis

August 28, 2026

Dr. Jutta Treviranus: The Human Starburst - Why AI Keeps Failing People at the Edges

August 12, 2026

Publicly listed emails

gerry@humana.design

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