The Best Practices Show with Kirk Behrendt

1050: You Don't Need More Patients Just a Better System - Sameer Bhasin

May 22, 2026

Many practices keep looking for more new patients when the bigger problem is the gap between what gets diagnosed and what actually gets scheduled, completed, and collected. In this episode, Kirk Behrendt talks with Sameer Bhasin of CareCredit about building reliable, measurable systems that make unscheduled dentistry visible, tighten the diagnose-to-schedule pathway, and improve follow-through so patients get the care they need without adding more chaos to the schedule. You’ll learn how to cr...

1049: How to Turn Core Values Into Daily Decision-Making Tools - Heather Crockett

May 20, 2026

Core values sound simple until you try to use them to lead a team consistently, especially when things get busy or uncomfortable. In this episode, Kirk Behrendt explains how to turn core values into daily decision-making tools with Heather Crockett, coach at ACT Dental.You’ll learn how to make values behavioral and observable, build them into your communication rhythms, and use them as a practical filter for hiring, accountability, and tough leadership calls. Listen to Episode 1049 of The Bes...

1048: Metric Mondays: Burnout Is a Business Signal, Not a Personal Failure - Ariel Siegel

May 18, 2026

Burnout can feel like a personal failure, but it often shows up because the business isn’t operationally aligned. In this episode, Kirk Behrendt brings back coach Ariel Siegel to explain why burnout is a business signal, what numbers reveal the real problem, and which metrics to track so your schedule, profitability, and energy feel more sustainable. You’ll learn how days worked, write-offs, and margin create (or relieve) pressure — and what to start measuring right now to regain control. Lis...