Episodes: 115
Frequency: Biweekly
Rating: 5.0/5.0
Estimated listeners: <1k
Gender skew: Unknown
Location: USA
Publicly listed emails
vanessa@ftlorc.com
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Vanessa Moldovan - Physician revenue cycle expert with more than 20 years of experience, focused on helping healthcare professionals improve their careers, businesses, and operations.
Laura Miller - Responsible Technology Adoption In Revenue Cycle, Automation, Denial Reporting, Practice-management Systems, Patient Payments, KPI Dashboards, ROI, And Artificial Intelligence Hype.
Lynn Anderanin - Orthopedic Coding, Modifier 25, Evaluation And Management Documentation, Compliance Audits, Payer Down-coding, Documentation Specificity, Coding Templates, And Appeals.
Molly Cueto - Aligning Clinical Care With Revenue Cycle Operations, Cost Transparency, Documentation Culture, Insurance Verification, Diagnosis Communication, Billing-team Development, And Empathetic Collections.
Ep. 58 - AI in Revenue Cycle with Monte Sandler
September 21, 2026
Host Vanessa Moldovan interviews Monte Sandler, COO of WebPT, about the technology foundation beneath revenue cycle work and why "bolting on" AI to legacy EMR and practice management platforms has a ceiling compared with rebuilding AI-native systems from the ground up. 00:00 Welcome and Big Announcement 01:04 Episode Theme AI Needs New Foundations 02:16 Meet Monty Sandler 04:57 Why Revenue Cycle Hooks You 06:46 Why Healthcare RCM Is So Complex 10:03 WebPT Going AI Native 12:18 Rebuild vs Bol...
Episode 57 - Risk Adjustment with Lisa Purnell
August 25, 2026
In this episode of For the Love of Revenue Cycle, host Vanessa Moldovan interviews Lisa Purnell, Director of Risk Adjustment at Community Health Choice in Houston. Lisa explains risk adjustment as measuring population sickness to predict future costs, centered on accurate diagnosis coding and documentation that supports patient complexity and resource needs. She describes how risk adjustment affects many health plan departments, why revenue cycle teams often misunderstand it, and how it infor...
Ep. 56 - Front Office Excellence with Lisa Hoogstra
August 11, 2026
In this episode of For the Love of Revenue Cycle, host Vanessa Moldovan speaks with Lisa Hoogstra, Senior Director of Revenue Cycle Front Office at Ivy Rehab Network, about why front desk teams are often under-resourced and how that impacts patient experience, billing accuracy, denials, and collections. Lisa explains how front-office work begins before the first visit through scheduling, insurance selection/registration, verification, authorizations, and setting clear financial expectations. ...
Publicly listed emails
vanessa@ftlorc.com
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