The Digital CX Podcast: Driving digital customer success and outcomes in the age of A.I.

Two external CX practitioners (Holly Goodliffe and Justin Neal) provide hands-on insights on AI, collaboration, and digital CS. The show targets CX leaders in B2B, offering a credible platform for thought leadership on AI adoption and customer outcomes. Booking is feasible for mid‑level professionals; expect moderate difficulty.

100 episodes, Weekly, 5.0 rating

<1k, Neutral, USA

30s Ad: 11 - 13, 60s Ad: 13 - 15, CPM Category: Technology

alex@digitalcustomersuccess.com

This podcast is for Customer Experience leaders and practitioners alike; focused on creating community and learning opportunities centered around the burgeoning world of Digital CX.Hosted by Alex Turkovic, each episode will feature real and in-depth interviews with fascinating people within and without the CS community. We'll cover a wide range of topics, all related to building and innovating your own digital CS practices. ...and of course generative AI will be discussed.If you enjoy the show, please subscribe, follow, share and leave a review. For more information visit https://digitalcustomersuccess.com&nbsp;

Alex Turkovic

Careers, Business, Management, Society & Culture

Experienced digital CX practitioners or consultants with hands-on implementation expertise in digital CS

Led successful digital CS initiatives, Consulted for enterprise clients, Speaks/writes on CX and AI (preferred)

Holly Goodliffe - Collaboration In Digital CS, Stakeholder Management, Scrum Mindset, Data And Governance In CX, Omnichannel Strategy, Justin Neal - Digital CS Fundamentals, Operational Alignment, Automation, First 30 Days In CS, Examples Of Digital Excellence

digital CX, AI in CX, customer experience, collaboration, stakeholder management, Scrum, automation, onboarding, renewal flow, customer feedback