SaaS Therapy regularly features senior SaaS practitioners as guests; its topics center on customer success, change management, and adoption strategies, making it PR-friendly for B2B tech brands. Booking targets are senior-level experts with measurable impact, offering strong cross-network exposure for PR efforts; the weekly cadence keeps momentum and fresh angles for outreach.
105 episodes, Weekly, 5.0 rating
<1k, Female, USA
Instagram: 509 followers
30s Ad: 10 - 12, 60s Ad: 11 - 14, CPM Category: Technology
dwilson@brainstorminc.com
Get comfy. It's time for "SaaS Therapy," with industry veterans Todd Kirk and Casey Trujillo – the podcast for customer-facing teams in SaaS. Casey and Todd leverage their experience working between software vendors and their clients to help you master your SaaS customer relationships. They dig into the complexities of client relationships, offer expert insights, and share proven strategies for overcoming common challenges. It's not just a podcast—it's a masterclass in nurturing and enhancing your SaaS customer connections.
Todd Kirk, Casey Trujillo
Business, Careers, Entrepreneurship, Marketing, Technology, Society & Culture
Typical Credentials:
Executive-level or director-level SaaS experts with proven impact in CS, enablement, pricing or adoption.
Required Achievements:
Led customer success programs with measurable retention/adoption improvements, Implemented pricing or adoption initiatives yielding business results, Advisory board membership or recognized leadership in their field
Rachel Provan - Behavioral Psychology In Customer Success, Empathy In Sales, Retention Strategies, Ashley DeKerlegand - Action Mapping, Behavior Change, Cross-functional Collaboration, Sara Scheibner - Customer Feedback, Change Management, User Experience, Bill Wilson - Pricing Strategy, Four-step Pricing, Customer Conversations, Randy Hulme - Customer Success In Public Sector, Value Alignment, Stakeholder Management
customer success, change management, adoption, training, Action Mapping, ADKAR, ADOPT, pricing strategy, empathy