Inside Commerce: Ecommerce Strategy, CX and Technology Podcast

Publicly listed emails

james@digitaljuggler.com

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EP367: Site Search & Merchandising - Understanding the Context Problem & The Impact of Agentic Discovery

October 07, 2026

Product Discovery for Ecommerce: Context, Personalisation and AIReasons to listen:Learn how product context and knowledge graphs can improve search relevance.Understand which shopper behaviours signal genuine intent and which may be noise.Get practical ideas for testing merchandising choices and deciding where AI needs human oversight.How can ecommerce websites help shoppers find the right products when they don’t know exactly what to search for?In this episode, James Gurd talks with Max Ethe...

EP366: The Hidden Ecommerce P&L Lever: Rethinking Delivery As A Growth Strategy, With Ingrid CRO Fraser Trivett

September 30, 2026

tl;dr What you'll learn:Why transparent delivery promises can influence conversion, trust and loyalty.How delivery choices, pricing, customer value and returns affect profitability.What to consider when deciding whether to build or buy delivery capabilities—and where AI may help.Delivery’s often treated as a cost to contain but it also shapes whether customers trust a brand, complete a purchase and come back. In this conversation, James Gurd and Fraser Trivett, CRO at Ingrid, explore how ...

EP365: Kibo Commerce Chief Product Officer On Their Unified AI Experience Layer & Why Human-in-the-Loop AI Is The Safer Way To Automate Commerce

September 22, 2026

Kibo: A unified, model-agnostic approach to agentic commerce For B2B and B2C tl;drUnderstand why unified data and one AI interface can outperform a fragmented collection of point agents.See how model-agnostic AI and “bring your own LLM” architecture reduce vendor lock-in and give commerce teams more control over cost and flexibility.Learn how Playbooks automate everyday commerce tasks while preserving human oversight, permissions and accountability.Eric Rosado’s return to Kibo as Chief Produc...

Retail Remix · High booking difficulty · 100 - 1,000 listeners

The Doing Business in Bentonville Podcast · Medium booking difficulty · 100 - 1,000 listeners

How do I get in touch with Inside Commerce: Ecommerce Strategy, CX and Technology Podcast?

Inside Commerce: Ecommerce Strategy, CX and Technology Podcast is hosted by Paul Rogers and James Gurd. Its publicly listed email is james@digitaljuggler.com. For guest bookings, the host or producer is usually the best person to reach. Podseeker helps you find direct host and producer contacts and pitch from your own inbox.

What is the email for Inside Commerce: Ecommerce Strategy, CX and Technology Podcast?

The publicly listed email for Inside Commerce: Ecommerce Strategy, CX and Technology Podcast: james@digitaljuggler.com.

How many listeners does Inside Commerce: Ecommerce Strategy, CX and Technology Podcast have?

Podseeker estimates Inside Commerce: Ecommerce Strategy, CX and Technology Podcast reaches 100 to 1,000 listeners per episode. Only the publisher has exact numbers.

Who is an ideal guest for Inside Commerce: Ecommerce Strategy, CX and Technology Podcast?

Inside Commerce: Ecommerce Strategy, CX and Technology Podcast typically books industry leaders. Typical guest background: Senior leaders and subject-matter experts from ecommerce retailers, digital agencies, commerce platforms, and technology vendors, with direct experience delivering platform migrations, customer-experience improvements, marketing strategies, or operational transformation. Common among recent guests: Led significant ecommerce or digital transformation initiatives; Managed commerce platform migrations or technology implementations; Held senior roles at established retailers, agencies, platforms, or technology vendors. Recent guests include Liam Quinn, Mike Warwick, and Mark Oldham.

How hard is it to get booked on Inside Commerce: Ecommerce Strategy, CX and Technology Podcast?

Medium. Guests usually need solid credentials in the topic and an idea that fits the show.

What topics does Inside Commerce: Ecommerce Strategy, CX and Technology Podcast cover?

Recent episodes cover Ecommerce, Retail Technology, Customer Experience, Digital Transformation, and Omnichannel Retail. Pitch an idea tied to one of these topics and mention a recent episode.