CXChronicles Podcast

CX Chronicles offers access to senior CX leaders from notable tech and SaaS brands. PR pros can leverage guest appearances for thought leadership, brand positioning, and executive visibility. Booking is competitive, with a focus on senior-level CX/PS leaders and clear alignment to Four CX Pillars and AI-driven CX trends.

256 episodes, Weekly, 4.8 rating

<1k, Male, USA

YouTube: 192 subscribers

30s Ad: 14 - 17, 60s Ad: 16 - 19, CPM Category: Business

info@cxchronicles.com

🎧Tune into our top rated Customer Focused Business Podcast on your favorite podcast player including; Apple, Spotify &amp; Amazon!The reality is most companies struggle with their SaaS utilization rates, averaging 30% &amp; require continued optimization, on-demand support &amp; employee ntraining.Globally companies collectively lose $3.7 trillion per year due to poor customer experiences &amp; insufficient revenue ops &amp; customer intelligence. AI has already changed the world &amp; every business will need support transitioning over the next decade.Our mission is to make happiness a habit.✅ The Voice of the CustomerThe CXChronicles Podcast brings proven strategies, expert insights, and real-world case studies from leading customer-focused executives.Follow-us &amp; leave a 5 star rating so we can continue to grow The CX Nation!&nbsp;

Adrian

Entrepreneurship, Business, Management, Marketing, Technology, Careers

Executive-level or senior leadership (CEO, SVP, Founder, CMO, etc.) with domain expertise in CX, SaaS, or customer operations

Led CX/CS initiatives at scale, Built or scaled SaaS platforms or contact-center solutions, Public thought leadership or recognized industry impact, Key partnerships or product leadership at notable tech firms

Valerie Li - Ai-driven CX, No-code AI Agents, Four CX Pillars, Michele Shane - Human-centric CX, AI In Contact Centers, Four CX Pillars, Adam Coffey - CX Strategy, Leadership, Four CX Pillars, Mario Baddour - Elite Team Development, Data Readiness, Living Playbooks, Using Customer Data To Drive Product Development, Mika Yamamoto - Voc/voe, AI In CX, Employee Engagement

customer experience, CX Pillars, AI in CX, customer support, executive interviews, leadership, SaaS, cloud contact center, VOC/VOE, playbooks